Terms of Use
Effective Date: 14/04/2025
From Ashes She Rose
Operated by Stephanie Moore
By purchasing, accessing, or participating in any of the services, courses, or content provided by From Ashes She Rose ("we", "us", or "our"), you agree to the following Terms of Use. Please read them carefully.
For the purposes of this website, all products, services, content, and communications offered under the name "From Ashes She Rose" are also legally and operationally associated with "Phoenix Rising" and Stephanie Moore. These names may be used interchangeably across our platforms, documents, and communications.
References to any of the following—From Ashes She Rose, Phoenix Rising, or Stephanie Moore—shall be understood to refer to the same sole business entity and its offerings. This includes but is not limited to coaching programs, digital products, online courses, downloads, community spaces, email communications, and all related services.
By engaging with this site or any associated materials, you acknowledge and accept that these names refer to the same provider and legal owner of the content and services offered.
1. Services Offered
From Ashes She Rose offers online learning programmes, downloadable content, and group coaching calls designed to support personal, emotional, and spiritual development.
2. Intellectual Property & Copyright
All content, materials, courses, downloads, text, graphics, videos, worksheets, and digital content provided by From Ashes She Rose, Phoenix Rising and Stephanie Moore are the exclusive intellectual property of From Ashes She Rose and Stephanie Moore.
All rights are reserved. No content may be copied, reproduced, distributed, published, transmitted, mirrored, or displayed in any form or by any means without our prior written permission. Legal action will be taken against any unauthorised use or reproduction.
3. Client Responsibilities
To achieve the most successful outcome possible, clients agree to:
- Fully commit to the coaching process.
- Attend scheduled sessions on time.
- Complete any reflective or practical exercises as part of the course or programme.
- Take responsibility for their own progress, wellbeing, and participation.
4. No Guarantee of Outcomes
By participating in our coaching services or courses, you acknowledge that:
- We do not guarantee any specific outcomes or results.
- Your progress and transformation depend on your own efforts, engagement, and circumstances.
- From Ashes She Rose and Stephanie Moore are not liable for your personal, professional, emotional, or spiritual goals or outcomes not being met.
5. Limitation of Liability
To the fullest extent permitted by law:
- From Ashes She Rose and Stephanie Moore shall not be liable for any direct, indirect, incidental, special, or consequential damages that result from the use of, or inability to use, our services or content.
- This includes, without limitation, damages for loss of income, mental distress, interruptions, delays, or inaccurate information.
All content is provided "as is" without warranties of any kind, express or implied.
6. No Substitute for Medical, Legal, or Financial Advice
Our coaching services, courses, and content are intended for informational, educational, and personal development purposes only.
They are not a substitute for:
- Medical or psychological diagnosis or treatment
- Legal advice
- Financial advice
Always seek advice from appropriately qualified professionals.
7. Refund Policy
Due to the instant access nature of our digital content and coaching materials, no refunds are available once a purchase has been made.
By making a purchase, you acknowledge and accept that all content is delivered immediately in a digital format and is therefore non-refundable.
8. Subscription & Cancellations
You may cancel your subscription at any time through your account or by contacting us directly. Cancellation will prevent future billing but does not provide a refund for any payments already made.
If a subscription payment becomes overdue, and no arrangement is made, the outstanding balance may be passed to a third-party debt collection agency for recovery.
9. Access & Use
You agree not to:
- Share, resell, or redistribute access to our coaching calls, videos, or digital content.
- Use our content for commercial purposes or in any way that infringes our intellectual property rights.
- Engage in any disruptive, abusive, or inappropriate behaviour in group sessions.
We reserve the right to revoke access to services and content without refund if these terms are violated.
10. Changes to Terms
We reserve the right to modify or update these Terms of Use at any time. Continued use of our services after such changes constitutes acceptance of the revised terms.
11. Governing Law
These terms are governed by the laws of England and Wales, and any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Contact Information
If you have questions about these terms, please contact:
📧 [email protected]